Privacy Policy

Last Updated: June 2026
 

Combined Veterinary Services ("CVS", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly.
 

This Privacy Policy explains how we collect, use, store and protect information provided through our website.
 

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Phone number

• Email address

• Property or residential address

• Information submitted through our contact forms

• Information relating to enquiries, appointments or services

We may also collect non-personal information such as website usage statistics through analytics tools.

How We Use Your Information

We use the information you provide to:

• Respond to enquiries

• Arrange appointments and services

• Provide veterinary support and customer service

• Improve our website and services

• Communicate important information relating to your enquiry or appointment

We do not sell, rent or trade your personal information to third parties.

Website Analytics

Our website may use analytics tools to help us understand how visitors use the site. This information is collected in an aggregated form and does not identify individual users.

Cookies

This website may use cookies to improve your browsing experience and website functionality.

You can disable cookies through your browser settings if you prefer.

Security

We take reasonable steps to protect personal information from unauthorised access, disclosure, loss or misuse.

While we strive to protect your information, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Access and Correction

You may request access to, or correction of, personal information we hold about you by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy or the information we hold, please contact:

Combined Veterinary Services

Gore Clinic
36 Hokonui Drive, Gore
Phone: 03 208 0140
Email: vets@cvsgore.co.nz

Heriot Clinic
22 Roxburgh Street, Heriot
Phone: 03 204 2255
Email: heriot@cvsgore.co.nz